← Nova Chat

Help Center

Quick guides to get your organization live with QR chat at the desk.

1. First-time setup (business)

  1. Sign up for a business trial and log in to org admin.
  2. Upload your logo and set welcome text for visitors.
  3. Open Print QR and place the code at your desk or waiting area.
  4. Invite staff and assign them to the correct department/room.
  5. Test a chat yourself by scanning the QR with your phone.

2. Staff accounts

Each staff member receives an invite e-mail with a link to set a password. Staff open the waiting queue in the browser — no app install required.

3. Subscription & trial

When your trial ends, choose a plan via checkout in org admin. Monthly plans renew automatically via Mollie; you can cancel anytime and keep access until the end of the paid period.

4. Website widget (personal)

Place a chat button on your website with one script tag. Works with WordPress Custom HTML, Webflow and plain HTML.

Open widget guide

5. Support

Questions or enterprise onboarding? info@nova-translations.nl

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